Terms of Service

These Terms of Service (the "Terms") form a binding legal agreement between you and Ignite Consulting LLC, a limited liability company formed under the laws of the State of Wyoming, United States ("Ignite," "we," "us," or "our"). They govern your access to and use of the website located at https://www.igniteconsulting.io and all related pages, content, and services (together, the "Site" and the "Services"). Please read them carefully, because they include a binding individual arbitration provision, a class-action and class-arbitration waiver, a jury-trial waiver, a results disclaimer, and a limitation of liability that affect your legal rights.

01Acceptance of these Terms

By accessing or using the Site, by submitting information through any form on the Site (including any contact form or audit-request form), or by otherwise engaging the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. Where the Site presents a checkbox or button stating that you agree to these Terms, checking that box or activating that button is your affirmative manifestation of assent. Your continued use of the Site also constitutes acceptance of these Terms as then in effect. If you do not agree to these Terms, do not access or use the Site or the Services.

02Eligibility and authority

You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract. If you use the Site or engage the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity. The Services are not directed to children, and the Site is not intended for use by anyone under 16 years of age. The Services are not directed to children under 13 within the meaning of the U.S. Children's Online Privacy Protection Act (COPPA).

03Definitions

• "Site" means the website at https://www.igniteconsulting.io and all related web pages, subdomains, and online interfaces operated by Ignite.
• "Services" means the Site together with the consulting and marketing services described in Section 4 and any related materials, deliverables, reports, or communications provided by Ignite.
• "you," "User," or "Client" means the individual or entity that accesses the Site or engages the Services.
• "Content" means all text, graphics, images, logos, designs, layouts, audio, video, data, software, reports, frameworks, methodologies, and other materials made available on or through the Site or the Services.

A separate written engagement agreement, statement of work, or order form (an "Engagement Agreement") may govern any paid Services. In the event of a conflict between an executed Engagement Agreement and these Terms with respect to those paid Services, the Engagement Agreement controls for that engagement; otherwise these Terms apply.

04Description of the Services

Ignite provides strategic growth and marketing consulting. Depending on the engagement, the Services may include search engine optimization (SEO); generative-engine optimization (GEO), including visibility within AI-powered search and answer engines; digital public relations; influencer and key-opinion-leader (KOL) programs; social media strategy and management; paid media and advertising management; B2B prospect-list research; website design and development; and China-market entry advisory. The specific scope, deliverables, fees, and timelines of any paid engagement are defined in the applicable Engagement Agreement. We may modify, add, or discontinue any feature of the Site or the Services at any time without liability, to the fullest extent permitted by law.

05Influencer and KOL fees

Where an engagement includes influencer or KOL programs, the fees you pay to Ignite are agency service fees only. Any fees, payments, or other compensation owed to third-party creators, influencers, KOLs, talent, agencies, or platforms are separate, are not included in the Ignite service fee, and are the sole responsibility of the Client unless an Engagement Agreement expressly states otherwise in writing. Ignite does not control third-party creators and is not responsible for their content, conduct, or compliance.

06B2B prospect lists (scope limitation)

Where an engagement includes B2B prospect-list research, the deliverable is a researched, verified prospect or target list only. The Client conducts its own outreach using that list. Ignite does not contact, and will not contact, the Client's customers or prospects on the Client's behalf. Any communication, campaign, or outreach directed at the names on a prospect list is performed by the Client, at the Client's discretion, and under the Client's sole control and responsibility. This is a fixed limitation on the scope of the Services.

07Outreach compliance and indemnity

You are solely responsible for all outreach, marketing, and communications you conduct using any deliverable, including any B2B prospect list. Without limitation, you are solely responsible for your own compliance with the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), state anti-spam and consumer-protection laws, and all other applicable laws and regulations, including obtaining any required consent and establishing any required lawful basis to contact a given recipient. You agree to defend, indemnify, and hold harmless Ignite from and against any claim, demand, penalty, fine, loss, liability, cost, or expense (including reasonable attorneys' fees) arising out of or relating to outreach or communications you conduct using deliverables, including any alleged violation of the laws referenced in this Section.

08Results disclaimer

09Testimonials, case studies, and examples

Any case studies, figures, metrics, testimonials, endorsements, or examples shown on the Site or otherwise provided reflect the individual experiences of particular clients or situations. They are not typical, are not promised, and are not guaranteed. Individual results vary based on numerous factors, and your results may differ materially. Where a result shown is better than the result a typical client may expect, you should not assume that you will achieve the same or a similar result.

10No professional, legal, financial, or other advice

The Content on the Site is provided for general informational purposes only and does not constitute legal, financial, tax, investment, accounting, or other professional advice. You should not act or refrain from acting on the basis of any Content without obtaining advice from a qualified professional who is licensed in your jurisdiction. Your use of the Content is at your own risk.

11Third-party platforms and dependencies

The Services often depend on platforms that Ignite does not own or control, including search engines, AI and answer engines, social networks, advertising networks, and publishing platforms. Ignite has no control over, and is not responsible for, the availability, policies, algorithms, pricing, decisions, or actions of any such third party. Changes by any such platform, including suspensions, de-indexing, policy changes, algorithm updates, or termination of a feature or account, are outside Ignite's responsibility, and Ignite shall not be liable for any resulting impact on the Services or your results.

12Acceptable use

You agree to use the Site and the Services only for lawful purposes and in accordance with these Terms. You agree that you will not, and will not permit any third party to:

• use the Site or Services in violation of any applicable law or regulation, or in a manner that infringes or misappropriates the rights of any person;
• interfere with, disrupt, overload, or impair the operation, security, or integrity of the Site, its servers, or any connected network;
• attempt to gain unauthorized access to any part of the Site, any account, or any system or network;
• introduce any virus, malware, or other harmful or malicious code;
• misrepresent your identity or affiliation, or use the Services or any deliverable to harass, defraud, or deceive any person; or
• copy, resell, sublicense, or otherwise commercially exploit the Site or any Content except as expressly permitted by these Terms.

13Intellectual property and limited license

The Site and all Content are owned by Ignite Consulting LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. Subject to your compliance with these Terms, Ignite grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Site and its Content for your own internal, non-commercial, informational purposes. No other right or license is granted. All rights not expressly granted are reserved by Ignite. Ownership of deliverables created under any paid engagement is governed by the applicable Engagement Agreement.

14Automated access and scraping

Except as expressly permitted in this Section, you may not use any robot, spider, scraper, crawler, or other automated means to access, harvest, copy, monitor, or extract data or Content from the Site, and you may not circumvent any measure used to limit such access. This restriction does not apply to legitimate search-engine and AI crawlers that operate in accordance with the Site's robots.txt file. Ignite expressly permits good-faith indexing and crawling of the Site by legitimate search engines and AI or answer engines that respect the directives in the Site's robots.txt; Ignite does not block such crawlers.

15Trademarks

"Ignite," "Ignite Consulting," the Ignite flame mark, and any related names, logos, taglines, and designs are trademarks or trade dress of Ignite Consulting LLC. You may not use them without Ignite's prior written permission. Other names, logos, and marks appearing on the Site are the property of their respective owners and are used for identification only; their appearance does not imply any endorsement.

16Feedback

If you submit any suggestions, ideas, comments, or other feedback regarding the Site or the Services ("Feedback"), you grant Ignite a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable license to use, reproduce, modify, and otherwise exploit the Feedback for any purpose, without any obligation or compensation to you. Feedback is provided voluntarily and is not confidential.

17Copyright and DMCA notice

Ignite respects the intellectual property rights of others. If you believe that Content on the Site infringes your copyright, you may send a written notice to info@igniteconsulting.io that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to have been infringed; (3) identification of the material claimed to be infringing and information reasonably sufficient to locate it; (4) your contact information; (5) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf. We may remove material claimed to be infringing and may, in appropriate circumstances, terminate the access of repeat infringers.

18Third-party links

The Site may contain links to third-party websites, resources, or services that Ignite does not own or control. Ignite provides these links for convenience only and does not endorse and is not responsible for the content, products, policies, or practices of any third-party site. Accessing any linked site is at your own risk, and your use of any third-party site is governed by that site's own terms and policies.

19Disclaimer of warranties

20Limitation of liability

21Indemnification

You agree to defend, indemnify, and hold harmless Ignite Consulting LLC and its members, managers, officers, employees, contractors, and agents from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Site, the Services, or any deliverable; (b) your violation of these Terms or of any applicable law or regulation; (c) your infringement or misappropriation of any third-party right; (d) any outreach, marketing, or communications you conduct, including as described in Section 7; and (e) any content, materials, or instructions you provide to Ignite. Ignite reserves the right to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with Ignite's defense.

22Governing law

These Terms and any dispute arising out of or relating to them, the Site, or the Services are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. Subject to the arbitration provision in Section 23, the exclusive venue for any permitted court proceeding shall lie in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply. This governing-law provision does not deprive you of the protection of any mandatory consumer-protection or data-protection law of your home jurisdiction that applies to you and cannot be waived by agreement.

23Binding individual arbitration; class-action and jury-trial waivers

(a) Agreement to arbitrate

You and Ignite agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services, including their existence, breach, termination, enforcement, interpretation, scope, or validity (a "Dispute"), shall be resolved by binding individual arbitration rather than in court, except as expressly provided below. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

(b) Arbitration rules and forum

The arbitration shall be administered by the American Arbitration Association (AAA) under its rules then in effect (including, where applicable, the AAA Consumer Arbitration Rules), as modified by these Terms. The arbitration shall be seated in Wyoming, and the arbitrator may conduct hearings by video or telephone where permitted by the AAA rules. The arbitrator's award is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

(c) Class-action and class-arbitration waiver

You and Ignite agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

(d) Jury-trial waiver

To the fullest extent permitted by law, you and Ignite each waive any right to a trial by jury in any proceeding arising out of or relating to these Terms, the Site, or the Services.

(e) Small-claims carve-out

Notwithstanding the agreement to arbitrate, either party may bring an individual claim in a small-claims court of competent jurisdiction if the claim qualifies and remains in that court and proceeds only on an individual (non-class) basis.

(f) Thirty (30) day right to opt out

You may opt out of this arbitration agreement (Section 23) within thirty (30) days after you first accept these Terms. To opt out, send written notice to info@igniteconsulting.io with the subject line "Arbitration Opt-Out" and include your full name, the email address or account associated with your use of the Services, and a clear statement that you wish to opt out of the arbitration agreement. A timely opt-out applies only to the arbitration provision in Section 23; all other provisions of these Terms continue to apply. If you opt out, the governing-law and venue provisions in Section 22 will apply to any Dispute. Opting out of arbitration will not adversely affect your relationship with Ignite.

(g) Arbitration fees and costs

Payment of filing, administrative, and arbitrator fees will be governed by the applicable AAA rules. Where the applicable AAA Consumer Arbitration Rules require Ignite to bear certain fees, Ignite will pay those fees, and where you would otherwise be required to pay a filing fee that exceeds the cost of filing a comparable claim in court, Ignite will, upon your written request, advance or reimburse the portion of the AAA fees that exceeds that court-filing cost, to the extent necessary so that arbitration is not prohibitively more expensive to you than litigation. Each party otherwise bears its own attorneys' fees and costs, except where applicable law or the arbitrator's award provides otherwise.

(h) Delegation

The arbitrator, and not any court, has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of it is void or voidable, except that a court of competent jurisdiction (and not the arbitrator) shall decide any dispute about the enforceability, validity, or scope of the class-action and class-arbitration waiver in subsection (c).

(i) Severability and effect on class claims

If the class-action and class-arbitration waiver in subsection (c) is found to be unenforceable as to a particular claim or request for relief, then that claim or request for relief shall be severed from arbitration and brought in a court of competent jurisdiction as provided in Section 22, while all other claims shall continue to be resolved in individual arbitration. The parties do not consent to class arbitration, and nothing in these Terms shall be construed to authorize class or representative arbitration. If any other portion of this Section 23 is found unenforceable, the remainder shall be given effect to the fullest extent permitted by law.

24Limitations period

To the fullest extent permitted by applicable law, any claim or cause of action arising out of or relating to these Terms, the Site, or the Services must be filed within one (1) year after the claim or cause of action arose, or it is permanently barred.

25Termination and suspension

Ignite may, at any time and in its sole discretion, suspend, restrict, or terminate your access to the Site or the Services, in whole or in part, with or without notice, including if Ignite believes you have violated these Terms or applicable law, or to protect the Site, the Services, or other users. You may stop using the Site at any time. Termination of any paid engagement is governed by the applicable Engagement Agreement. The provisions of these Terms that by their nature should survive termination will survive as described in Section 32.

26Modifications to these Terms

Ignite may update or modify these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will provide reasonable notice by a method we deem appropriate, which may include posting a notice on the Site. Changes are effective when posted unless we state otherwise. Your continued access to or use of the Site after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site and the Services.

27Force majeure

Ignite shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, labor disputes, governmental action, changes in law, failures or interruptions of the internet, hosting providers, telecommunications, or utilities, cyberattacks, or the acts, policy changes, or failures of any third-party platform on which the Services depend.

28Assignment

You may not assign or transfer these Terms, or any of your rights or obligations under them, without Ignite's prior written consent, and any attempted assignment in violation of this Section is void. Ignite may freely assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

29Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed, and the remaining provisions shall continue in full force and effect.

30No waiver

No failure or delay by Ignite in exercising any right under these Terms operates as a waiver of that right, and no single or partial exercise of any right precludes any further exercise of it or of any other right. Any waiver must be in writing and signed by Ignite to be effective, and a waiver in one instance is not a waiver in any other instance.

31Entire agreement

These Terms, together with the Privacy Policy and any applicable Engagement Agreement, constitute the entire agreement between you and Ignite regarding the Site and the Services and supersede all prior or contemporaneous understandings, communications, and proposals, whether oral or written, on that subject. Headings are for convenience only and do not affect interpretation.

32Survival

The provisions that by their nature should survive termination or expiration of these Terms will survive, including, without limitation, the disclaimers (Sections 8, 9, 10, 11, and 19), the limitation of liability (Section 20), indemnification (Sections 7 and 21), intellectual property (Sections 13, 15, and 16), governing law (Section 22), arbitration and waivers (Section 23), the limitations period (Section 24), and Sections 29 through 34.

33Language; English version controls

These Terms may be made available in English and in a Simplified Chinese translation for convenience. In the event of any conflict, inconsistency, or difference in interpretation between the English version and any translated version, the English version controls and prevails.

34Notices and contact

All legal notices and inquiries regarding these Terms, including arbitration opt-out notices and copyright notices, should be sent to Ignite by email at info@igniteconsulting.io. This is the sole contact channel for legal matters. We may provide notices to you by posting them on the Site or by sending them to an email address you have provided.

Ignite Consulting LLC, a Wyoming limited liability company. Last updated: June 14, 2026. This document is provided for general information only and is not legal advice; please consult a licensed attorney.